About us

Your number one online partner

Remember 2001, when the internet was a bubble about to burst?

Facebook founder Mark Zuckerberg was still in high school. Less than 10% of the world population had internet access. Few believed in the internet as an economic force back then. Danish entrepreneur Jacob Jensen was one of those few. In 2002, he founded B-One, the company we today know as one.com.

Online solutions should never be confusing or difficult. With one.com, it’s easy to start growing your business, even without technical skills. That’s why we’ve been the trusted partner for millions of customers for two decades.

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Helping your online presence with easy-to-use solutions

Build your online presence fast. Make it reliable and secure. Expect great service and reasonable prices. We are the people’s first choice of online presence solution

Maximise your potential online. Our solutions are easy to use and cover all your needs to be fully present online.

Expose your talent to the world. Connect with your audience through a seamless experience. We nurture you as a digital enabler.

Your most trusted online service provider

Your online success is key to the success of our company. As our customers, you mean everything to us. We’re constantly thinking about how to improve our products and services for you. We work hard so that anyone can enjoy the best possible online presence solutions, no matter your technical skills.

There’s never a good time for problems. Even a small issue can be quite costly for a website owner. That’s why our support is available 24/7 – every day of the year!

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News

The one.com App is here

02 Feb 2022

We’re excited to launch the one.com app, named Companion App. The Companion App is a customised app that helps our customers get the most out of their online success with helpful guides, web stats, articles and features like the following

Online shop owners can now offer Gift cards
20 October 2021
Online shop owners can now offer their customers gift cards in their online shops. It’s a great way of providing a mix of online and offline commerce. Gift cards can be used for digital and physical products. You can also offer your customers gift cards as refunds. This way, the funds are kept in your store for future purchases. Read more

Two-step verification (2FA) for better security
30 feb 2022
We are proud to finally offer two-step verification (2FA) for increased security. It’s important to us that our customers’ products are well protected, so we’re continuously working on improving our security features. Read more

Sell more and improve your customer service with Facebook Chat
22 September 2021
Increase your e-commerce sales with live chat.

You can .shop for your .top domain name: 31 more extensions to choose from
5 July 2021
Today, we open registrations and transfers for many sought-after new extensions, as well as country-code domains from all over the world. All newly added top-level domains are open for registration. Read more

Online Shop is now replaced with Website Builder Business + E-commerce
16 April 2021
To help small businesses expand their online presence, we’re presenting a Business + E-commerce plan. It offers the full offerings of the Website Builder and Online Shop combined.

We now offer phone support in Norwegian and Dutch
6 April 2021
As of now, we offer our Dutch and Norwegian speaking customers phone support in their native languages.

It’s all in the name: Personalise your website with a creative domain
8 February 2021
With 11 new top-level extensions added to our portfolio, we. help you find descriptive domains like .yoga and .fit that personalise your brand and improve your website SEO rankings.

New product updates in Website Builder
21 January 2021
We’re currently launching several new features in our Website Builder. All users will soon be able to use colour themes and organise pages easier. Premium users will also be able to connect their social media galleries to their websites.

group.ONE site is live
18 December 2020
We are proud to officially present group.ONE, the parent entity of all brands in the one.com group. From now on, all group wide company news will be published on the group.ONE website.

Adding more domain extensions: Choose over 380 top-level domain extensions
7 December 2020
In the last year, we’ve added over a hundred more top-level domains to its roster, providing many more choice and variety to our shoppers. The latest additions are: .as, .gg and .je.

Important changes to supported PHP versions
30 November 2020
The PHP framework has reached an important milestone, releasing its 8.0 version out of beta and discontinuing support for the older 7.2 version. Going forward, only code relying on 7.3, 7.4 or 8.0 is supported by one.com hosting infrastructure.

We now offer 89 new top-level domains
20 October 2020
Our portfolio of top-level domains now includes 89 more extensions. These include .life and .live, both of which are in Top 20 most popular new domains worldwide. Thanks to the strategic partnership with Donuts, a global industry leader, one.com customers can now choose from many more domain names.

Managing your subscription is now easier
6 October 2020
We have finally improved our subscription management for our customers. It is now easier than ever to find and manage your invoices with a new section called ‘Invoices’. It can be found from ‘My account’ in the Control Panel.

Careers

Working at one.com

one.com is an international company with offices in many countries: Sweden, Denmark, Norway, the Netherlands, United Arab Emirates, India and the Philippines. It’s also one of the brands of group.ONE - a multi-brand company in the online presence industry. We take pride in our diversity. Working together across nationalities, geographies and cultures is a fundamental circumstance. Celebrating our product releases, cultural events, and professional achievements are shared experiences across our offices.

We value each other for the unique competencies, backgrounds and perspectives we bring. Development and mobility opportunities allow us to grow within and beyond our roles. Together, we continuously strive to make one.com a happy and fair workplace for everyone. Read more

Helping your online presence with easy-to-use solutions

Build your online presence fast. Make it reliable and secure. Expect great service and reasonable prices. We are the people’s first choice of online presence solution

Maximise your potential online. Our solutions are easy to use and cover all your needs to be fully present online.

Expose your talent to the world. Connect with your audience through a seamless experience. We nurture you as a digital enabler.

Benefits of working at one.com

- Flexible working hours: Everybody’s productivity looks different, and we respect that.
- Free domain & website plan: As employees, we each get a free domain and website for our own personal needs.

- - Remote friendly: As an online native company, we’re flexible in terms of work location.
- - International environment: We continue to grow in number and representation of cultures and nationalities.

- Development opportunities: We embrace growth with a change-ready mindset.
- - Social culture: From parties to company workouts, we always find fun ways of spending time together – online and in person.

Contact

How can we help?

Customer support excellence has always been a cornerstone of our business. Our support teams are dedicated to providing you with first-class assistance. Whatever your question, we are ready to help you 24/7. We answer technical questions, guide you through our products, and we help you choose the subscription package that best meets your needs.

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Customer Service

We’re always here to help our customers. Get customer support

Abuse

For abuse queries, please send a message to

Press Contact

For press inquiries, please get in touch with:Christina Vedel

Partners

Our partners

Partnerships

People need tools, information, and support to be successful online. To reach that goal, we collaborate with a wide range of partners that help spread the accessibility of online solutions to their beneficiaries and communities. We offer great deals to selected partners who wish to take their online presence journey with us. Are you our next partner?

Co-operation Partners

We partner with the best suppliers. They help us consistently provide innovative, reliable and state-of-the-art solutions to our customers, where all components fit together and work as one. From cyber security, to infrastructure, to domains, to hardware – we make sure to offer our customers the user experience they deserve.

Affiliate Programmes

Are you our next affiliate partner? If you’re looking for a no-risk source of income from your website, consider signing up to our affiliate programme. Your visitors will enjoy great deals on trusted products from a leading online service provider, while you get to earn money for each purchase.

Partnerships

Strategic partnerships

As part of our mission to enable customers to be successful online, we collaborate with a wide range of start-up incubators, trade bodies and educational institutions across Europe. Our shared goal is to improve accessibility to all the tools, services and information needed to go and grow online. We have seen thousands of ideas blossom into projects and businesses and are proud to have contributed to those successes.

Want to be a one.com partner?

Are you an incubator, think tank, university, or non-profit? Would your audience benefit from better education about digital enablement? Would you like to provide access to affordable website tools? If you said yes three times, you could be our next strategic partner! We offer great deals to selected partners who wish to take their online presence journey with us. To learn more about our partnership offers.

Co-operation partners

We partner with the best suppliers

We care about our partners: software vendors, software suppliers and hardware manufacturers. They help us consistently provide innovative, reliable, and state-of-the-art solutions to our customers, where all components fit together and work as one.

Data Centres

World-class server rooms with high availability

We operate data centers and a series of network points of presence at various European locations - all interconnected with redundant black fibers. The main data centers are with our partner Global Connect that provides world-class server room facilities and guarantees. Other data center locations are operated in co-operation with Equinix, Digiplex and Interxion.

Infrastructure

Servers & storage

Best and most secure hardware on the market

We collaborate closely with Tier-1 hardware vendors, including HPE, Dell and NetApp who supply our data centers with hosting equipment. As a result, our customer data is always hosted on the best and most secure hardware platform on the market.

Dell is the largest global manufacturer and direct provider of innovative and high-quality computers, memory, servers, storage, and services. Their high standard shines through our partnership and ensures our ability to provide high-value consistent hosting for our customers.

Hewlett Packard Enterprise provide us with servers and continuously introduces new products and services while monitoring the trends of the market and technology.

NetApp Data Storage Systems supply us with hardware and software-based data storage and retrieval/backup systems. They provide a modular hardware architecture running the Data ONTAP operating system and WAFL (Write Anywhere File Layout) software, guaranteeing that systems have one of the market’s highest quality and stability rates. We back up all customer data by default and for free; your files, emails and databases are always stored securely.

Networks

Switch platforms

Our core network is supplied by Juniper switches, as one of the most stable switch platforms on the market. By only using the best hardware components, we’re prepared for future demands on innovative, secure and stable backend infrastructure.

Cyber security

Fastest threat prevention

Halon offers a flexible security and operations platform for email in transit. We run large-scale email services in co-operation with Halon. By always using the latest technology in threat protection, we reduce security risks for our customers. Read about how our customers benefit from our partnership with Halon in this case study

Cyren is leading a revolution in internet security. Cyren uses extensive cloud intelligence to provide the fastest protection available. They offer an array of proprietary technologies, ranging from algorithms and behavioral analytics to big data, machine learning, and advanced threats research. We’re benefiting from their extensive detection capabilities, to quickly identify and block cyber threats.

The Spamhaus Project non-profit is a global leader in the fight against spam, protecting over 3 billion mailboxes. With Spamhaus we provide state-of-the-art spam filters to our email users.

Secure by default

We are a world-leading non-profit certifying authority that issues SSL (secure socket layer) certificates for websites. Every customer website at one.com is automatically protected by a wildcard SSL certificate from the start.

Top-level domains

We work closely with a wide range of top-level domain suppliers to offer over 400 different domains to our customers. Variety of choice coupled with smooth administration of domain names is a cornerstone of our operation. We also make an effort to be part of the domain community and help shape future policies and technical standards of the Internet.

ICANN and the future of the Internet

We are accredited by ICANN (Internet Corporation for Assigned Names and Numbers), an international non-profit corporation responsible for the administration of generic top-level domain names (gTLD). The accreditation enables us to work directly with Verisign, Afilias, Donuts, Radix, and other major vendors. These strategic partnerships unlock collaboration projects and ensure our domain operations are state-of-the-art.

To shape future policies and technical standards of the internet, we actively engage with the ICANN community. We’re members of the developing future domain-related policies within the Registrar Stakeholder group. Since 2017, we're also for the root zone, which includes every single registered domain in the world. How cool is that?

Country code top-level domains

Like an ICANN accreditation, we maintain agreements with registries in individual countries to administer local domain extensions. Direct partnerships guarantee faster support and a smoother customer experience.

We participate actively to represent our customers’ interests in shaping the future of domains. We’re active members of the .be registrar forum, (Norwegian registrar association), Registrars.se (Swedish registrar association), as well as the policy advisory group for the .se registry.